Support & hardening
Software drifts out of date quietly. Support keeps your platforms and agents patched, monitored and improving, and hardening secures systems that aren't ready for a bigger move.

Support plans

Hardening
Maintained by agents, reviewed by engineers
Updates
Agents watch for security advisories and new releases of everything you depend on, and raise each update as a tested change ready to merge.
Errors & bugs
New errors and bug reports are picked up as they arrive: reproduced, traced to the cause and turned into a fix with a test that proves it, often within hours.
Builds & tests
Failing builds, flaky tests and broken deploys are diagnosed and repaired as they happen, so the pipeline stays green and fixes can ship the same day.
Uptime & performance
Sites, APIs, queues and scheduled jobs watched around the clock, with slowdowns caught before they become outages.
Review
An engineer reviews and approves every change before it ships. Agents do the watching and the legwork; people make the calls.
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